Return Policy

TELEFLORA RETURN & REFUND POLICY

Due to the perishable nature of our products, we do not accept physical returns. However, if your flowers or plants arrive damaged, wilted, or in poor condition, you may submit a claim within 24 hours of delivery, and we will gladly review it for a replacement or refund. To process your claim, please provide clear photos of the product along with your order number to our customer support team. Because flowers are perishable, you will not be required to return the product, but we ask that you dispose of it properly after documentation.

RETURNS & REFUNDS

We accept returns up to 8 days after you receive your order. If your flowers or plants arrive damaged, wilted, or in poor condition, please contact us within this time frame, and we will gladly offer a replacement or refund. To process a return, please provide photos of the product and your order number to our customer support team. Since flowers are perishable, we do not require you to send back the product, but we do ask that you dispose of it properly.

CANCELLATIONS & ORDER CHANGES

Orders can be modified or canceled up to 24 hours after they have been placed. Once your order is out for delivery, we are unable to make changes.

LATE OR MISSING DELIVERIES

If your order does not arrive on time due to carrier delays or other unforeseen circumstances, please reach out, and we’ll work with you to find the best resolution. If you have any questions or need assistance with your order, our customer service team is happy to help! Contact us at subscriptions@teleflora.com

We appreciate your trust in Teleflora and look forward to brightening your day with our blooms! 🌸